In-house IT staff or outsource work to a managed service provider (MSP)?
Whether you own a large enterprise or a small one, the debate never seems to end, right? To catch up with the ever-changing digital world, outsourcing IT work does help in the long run.
For large enterprises, it adds value to their own IT staff.
For small enterprises, it is a wise decision to outsource IT requirements to a managed service provider,too.
When you outsource your IT services, your team can focus their time and energy on their core responsibilities for better outcome. We have listed down the reasons why you need to outsource IT work to a managed service provider irrespective of your business size.
1. Vendor Management
Every department of your organization needs the right tools, especially the IT Department.
Let’s say you need software to track progress of your project. Already, there are tons of software in the market. Which one is the best one? It is hard to figure out, right?
Let’s not forget the amount of time required on evaluation. It can take forever squeezing valuable time for your team.
How MSP can help
By outsourcing IT work to a Managed Service Provider, picking the right tool in the market will be much easier. Since they have been in the market for a longer duration, you can count on their expertise.
Already using tools
If you already have your tools, MSPs can help you manage them. Be it tracking progress of vendors or escalating issues to respective vendors, you can take a back seat and focus on crucial tasks.
Why do I need an MSP? I already got my employees.
In case of multiple vendors, it might be difficult for your internal team to address issues. Moreover, the right experience and talent is needed in each and every employee.
So it is better to outsource IT to MSPs.
2. Robust security
In order to ensure a secure environment, you need to make sure the firewall is updated and the DMZ is installed.
Also, running regular audits on software licenses/servers is crucial too.
Be it cards or wire transfers, businesses need to make transactions with customers. Thus, the need to have a strong security is mandatory.
How MSP can help
- IT outsourcing to a managed service provider can reduce business risks.
- MSPs already have enough knowledge in the Payment Card Industry, and are skilled in ensuring protection of sensitive information. Thus, security issues are eliminated with ease.
3. Affordable
Having an in-house IT team demands money to hire full-time employees.
Moreover, the infrastructure, software and hardware used by the team might drill a hole in your budget.
How MSP can help
- You might be surprised to discover that outsourcing IT to a managed service provider actually saves tons of money, against the common misconception.
- Paying for what you need, instead of paying for a full package, is a primary benefit of IT outsourcing.
4. Skilled professionals
Your IT team might be falling short of technical expertise. Setting a data center or diagnosing network security might be tiresome for them due to the existing IT workload.
Let’s not forget that it also needs a lot of effort and money to train an in-house IT team.
How MSP can help
- You can rely on the expertise of skilled professionals to address critical issues by outsourcing IT to MSPs. Since they hold massive experience in dealing with similar clients, they can resolve any issue in no time.
- You can also get the right talent at the right price to meet your expectations through MSPs.
5. Agility and scalability
Whether you own a small or midsize business, this fact never gets old: It is wise to pay for only what you use and add flexibility to your business.
Investing in in-house teams or other resources might demand upfront and hidden costs for your business. Scalability is tough to maintain here.
How MSP can help
- Outsourcing IT to managed service providers offers you freedom to experiment and outsource those projects which are likely to be expensive for the internal team.
- In peak season, you can reach out to MSP and get things done.
- At the end of peak season, you can downsize the resources and this saves money.
6. Access to the latest technology
As technologies change rapidly with time, it is crucial to stay updated with the latest ones. While the internal team might get work done, they may not be exposed to a variety of new technologies.
How MSP can help
IT outsourcing to MSP can make you stay updated with the latest trends in your field. Thanks to MSPs, you can access recent technology without spending much money on getting it.
Thoughts
Although IT outsourcing might sound like a wise plan to save up money and grow your business in no time, you need to make an informed decision.
Having a genuine and skilled MSP taking care of your business will ensure steady business growth.
Looking out to outsource your IT work? Reach out to us. Our team is ready to assist you and reduce your IT workload.
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